Graynet-Chat

chat

With the increasing popularity of chat tools, "Talking with friends" has become "chat" rather than "Phone".

The conversation unfolds as shown in the screen on the right.
The most striking of these is the "stamps and pictographs".
You can express your feelings that are difficult to express with illustrations, and it makes the screen gorgeous.

We may have been helped many times by this.

Yes.

(Taken by "Team Graynet")

Chat is a factory of misunderstanding.

Chat often helps us. But there are times when it bothers us.

Why?

It's a text-only conversation. I can't see the other person's face.

Even if you say "IDIOT!" to your face,
It is often just a joke depending on the other person's facial expression.

That's a problem.
What kind of feeling was this "IDIOT!" or "Stop fooling around."
sent with?

Familiarity?

Are they angry?

nil

The recipient does not know the correct answer.
The receiver doesn't know. is the right answer!
Only the person who sent it knows how you really feel!

Do not accept the text immediately.
to stop and think about what it means,
Using stamps and pictographs is one way to prevent problems.
This is probably one of the things we should do when we use chat.

Melabian's law

An American psychologist, Albert Melabian, conducted an experiment and proposed it.
The listener asked for 3 pieces of information: "language information", "auditory information", and "visual information".
We verified which information we receive first when given conflicting information (Example: "sadness" with "a normal voice" spoken in "a smiling face").

The results show that humans perceive information at the rate shown on the right.
From this,

When people talk, appearance is important.

Language accounts for 7%, hearing for 38%, and vision for 55%.

It's often said...

It turns out that this is an experimentmisunderstand,overinterpretedIt's an outcome.

The experiment was conducted in situations where the speaker "to make the audience more aware of it," "feelings and attitudes" such as affection and aversion.

In other words, in this experiment,To the "feelings and attitudes" "to make the audience more aware of it,"And when I spoke,
Listeners value their voice and gestures.That's all I know.

If you're not talking about your feelings and attitudes, you can't get the proportions shown above.

However, if you say something with a contradictory expression or voice, the listener will be in trouble.
Be a little more careful when you talk.

I'll be careful.

chat

Chat is a factory of misunderstanding.

Melabian's law

Summary